Want to return an item?

Not 100% Satisfied with your HealFast products? While we're aghast, bewildered, perplexed, and dismayed; fear not, we have you covered! No Hassle. No Stress. You've got a recovery to complete!

As Medical professionals, we're very confident in our products' efficacy and industry-leading ability to optimize recovery journey. So we proudly and confidently offer all our customers and patients our 100% Satisfaction Guarantee Policy. 

If you would like to return an item, please submit a request through our Help Center or Chat Bot.  Please be sure to include the following:

1. Your Full Name
2. Email
3. Phone number
4. Order ID and Product name 

Simple as that and you should expect a response within 24 business hours. 

If a replacement item is not desired/requested, our Customer Support Team will send you a return label you can use to ship the item back to us.  Once our warehouse confirms the item has been received, we initiate a full refund that can take 2-3 business days to appear in your account.